Policies & Practices

⚖️ Anti-Corruption & Anti-Bribery

No facilitation payments, no exceptions, and a way to report one.

NEUON AI does not offer, give, solicit or accept a bribe, a kickback or a facilitation payment, in any form, anywhere we work. This applies to every member of staff and to anyone acting on the company's behalf.

Gifts and hospitality are the ordinary courtesies of doing business in Sarawak, and they stop being that the moment they could reasonably look like an inducement. Anything beyond a token is declared to the Chief Financial Officer before it is accepted or given.

Public-sector work carries a higher bar than the law's minimum, because much of what we build is paid for out of public money. Procurement, tendering and the awarding of subcontracts are documented so they can be audited.

Anyone can raise a concern, including anonymously, by writing to the Chief Financial Officer. Raising one in good faith will never count against the person who raised it, and that protection is the point of having a policy rather than a preference.

🌱 Green Initiatives & Sustainability

The work itself is the environmental case — and it has to hold up.

NEUON AI's environmental position starts with what the company actually builds. NEUNature works on forest and biodiversity monitoring with the Sarawak Forestry Corporation; NEUCity's road intelligence exists to make maintenance targeted rather than blanket. Work that reduces waste elsewhere is the largest contribution a company of this size can make.

Our own footprint is small and we intend to keep it honest rather than impressive. Models are trained on right-sized hardware — NEUSLM exists partly because a small model that runs on modest equipment costs less energy than a large one that does the same job.

The office runs on a paper-light basis: documents are filed digitally, and the intake that reads them exists so that nothing has to be printed to be found again.

Every initiative on this site is mapped to the UN Sustainable Development Goals and to PCDS 2030, and those mappings are published on the Impact section of the front page rather than kept internal.

🧑‍🤝‍🧑 People & HR Practices

G.R.A.I.N. — Gratitude, Respect, Adaptive, Integrity, Nurture Growth.

NEUON AI hires on capability and on attitude to learning, and states pay ranges openly on the careers page — including the range for fresh graduates, because a first job should not begin with a guess.

G.R.A.I.N. is the working culture: Gratitude, Respect, Adaptive, Integrity, and Nurture Growth. It is written on the front page because it is meant to be quotable back at us.

Fresh graduates are trained rather than dropped in. Every chapter of the business takes people early and pairs them with somebody who has done the work, which is how a Sarawakian AI industry gets built rather than imported.

Harassment and discrimination are grounds for dismissal. Concerns can be raised with any director, and the company will not retaliate against somebody for raising one.

🔐 Data Protection & Sovereignty

Data comes from you and belongs to you — the sovereign model.

NEUON AI builds sovereign applied AI, which means a customer's data stays where that customer decides, under their control and their jurisdiction. This is a technical arrangement, not a promise: the systems are designed so the company could not quietly move the data even if it wanted to.

We comply with Malaysia's Personal Data Protection Act. Personal data is collected only where it is needed for the work, held no longer than it is needed, and never sold or passed to a third party for their own use.

Models trained for a customer on that customer's data are that customer's models. They are not reused to serve somebody else.

On this website: the sign-up form stores an email address and where on the site it was typed, and nothing else. The three enquiry forms store what you wrote so somebody can reply to it. Neither list is sold, shared or sent to any outside service.

These are NEUON AI's stated positions as they stand today. Where a full signed document exists it is linked above; where one is still being drafted, this page is what the company holds itself to in the meantime. Questions, or a copy of anything here on letterhead — write to us.